Meet Troy

Story submitted by: Riverside County Economic Development Agency

Workforce Challenge

In 2010, Troy, a 49-year-old man, was released from prison. He was unsure of where to go or what to do next. He needed assistance with starting a new life and becoming self-supporting.

Workforce Solution

The New Start Program, funded by a grant from the Department of Corrections and administered by the Riverside County Workforce Development Centers to help parolees find employment and receive training, seemed to be the perfect answer to Troy's problem.

In addition to helping parolees find employment, the program is also designed to help with everything from getting clients new clothing to setting up an e-mail account. Troy said New Start helped him with "a bunch of different things that make you feel better about yourself," everything from work boots to a cell phone to a new bed. For Troy, the most vital part of the program has been the staff who looked out for his best interests.

Outcomes & Benefits

Today, Troy holds a steady job as an air conditioning and refrigeration repairman, has his own apartment and continues to receive moral support from staff. "The value of the program is giving the parolees an opportunity," said career coach, Charlie Griswold. "Lives can be changed; attitudes can be changed." For Troy, he said, "It's the people. It's the people who actually care."

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